How do I contact someone at Velo? Joanna April 03, 2019 23:04 Updated Follow If you are in need of assistance, please contact the Velo Support team here. Please note that phone support is not available. Related articles How do I update my profile? I received an invitation to sign up with Velo. What's next? How do I search for a payment? What do I need to do if my payment was returned? How do I set up my Payee account?