The Security Challenge Code is a secret code between you and your Payor used to verify your identity. Velo is unable to provide this code to you.
Payors using the Security Challenge Code onboarding experience will provide you with your code prior to sending you an invitation to the system. If you are trying to set up your account and do not know your Security Challenge Code, you will need to contact your Payor directly. If you are unsure of how to contact your Payor, the Velo Support team is happy to assist.
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