To fund your account manually or automatically via direct deposit, log in to the Payor Portal.
Manual, One Time Funding
For manual one-time funding:
- Click Source Accounts from the side navigation
- Select the source account funds will be pulled from and a flyout page will appear
- Under the first tab, click Add Funds
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Enter the amount you wish to fund your Payor account
- Note: Executing a request initiates an ACH pull from the connected funding account. ACH requests typically will take 3-5 business days but may vary by bank and processing windows.
- Click Add
Auto Top-up, Automatic Funding
To setup your account for scheduled automated, auto top-up, funding:
- Click Source Accounts from the side navigation
- Select the source account funds will be pulled from and a flyout page will appear
- Under the ACH Auto Topup tab, click Edit
- Ender a Minimum balance and a Target balance
- Click Save
When your Payor balance falls below your defined Minimum balance, an ACH Auto Topup pull from the connected source account will be triggered to bring your Payor to balance up to your Target balance amount defined. For example,
- Minimum balance = $100
- Target balance = $500
- When the balance falls to $100, an ACH Topup for $400 will be pulled to bring the balance back to $500
To note: ACH requests typically will take 3-5 business days but may vary by bank and processing windows. Multiple ACH Topup pulls may be triggered as Payouts are sent. ACH Auto Topups will not exceed a maximum amount of $100,000.00 in aggregate or per Topup.