To fund your account via direct deposit, login to the VeloPay Platform. You will land on the Summary page where you will see your Source Account information.
- Click the ellipse to the right of the Source Account table
- On the next screen, enter the amount you wish to fund your Velo Payments account
- Click CONFIRM AND SAVE
To note, Payors may fund their account via the VeloPay Platform. This request uses ACH instead of Wire as a mechanism for moving funds from the Payor to Velo. This funding process typically takes 3 days; Day 1 – Payor requests funding via the VeloPay Portal, Day 2 – Velo sends the funding request via Velo’s bank to Payor’s bank, Day 3 – Funding moves from Payor’s bank to Velo’s bank. This cycle follows the ACH debit or “pull” process defined by NACHA.