How do I unregister a YubiKey?

To note, only an Admin Payor user has the ability to unregister another Payor user’s YubiKey token.

To unregister a YubiKey token assigned to an Admin Payor user from the system, login to the VeloPay Platform and:

• Click USERS from the top navigation
• Select the Payor user
• Click UNREGISTER YUBIKEY
• A separate screen will appear prompting you to confirm you would like to unregister the Payor user’s assigned YubiKey
• Select CONFIRM
• A notification of change will be triggered to the Payor user informing them of an update to their account