Velo Payments, Inc. facilitates payments according to instructions we receive from the company that you work for. If the amount of your payment is incorrect or you feel you are missing a payment, please contact your Payor directly. If you are unsure of how to contact your Payor, the Velo Support team is happy to assist.
Velo is not able to update payment amounts or send new payments to you without instructions from the company that employs you.