Admin users have the ability to delete Payee accounts that are in Invited or and Registered status. After a Payee has been deleted, the associated Remote ID may be reissued and reassigned to a new Payee account. Support Users are not able to edit or delete Payee profiles.
To delete a Payee:
- Login to the VeloPay Platform
- Click PAYEES on the top navigation
- Select the desired Payee to be deleted
- A flyout page will appear with their information
- At the top right of the flyout, click the trash can icon
- Click YES to confirm and permanently delete this payee