What do the payment statuses mean?
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Payment Status Definitions
- Submitted: Your Payor has created a payment instruction to be sent to you
- Awaiting Confirmation: Your payment has been sent. The payment will remain in this status until you confirm receipt of payment
- Confirmed: You have confirmed your payment was received through text message or email (optional)
- Returned: Your payment has been returned by the bank. For more on returns, refer to the article, What do I need to do if my payment was returned?
