If you mistakenly decline an invitation from a Payor, don't worry. You can login to your account to correct your invitation status. To update your invitation status follow the steps below.
- Login to the VeloPay Payee Portal
- Select PAYORS from the side navigation
- Select the Payor’s name sending you payments
- Under Step 1 - Toggle Yes to accept an invitation to receive payments
- Under Step 2 - If you have already created a Payment Method, use the drop down to choose where you want to receive payments from the Payor
- Under Step 3 - You can create a new Payment Method (options will vary depending on your Payor and country):
- Click SAVE
This will save you invitation status and automatically assign payments instructed from the Payor to be sent to your selected Payment Method.