If you mistakenly decline an invitation from a Payor, don't worry. You can login to your account to correct your invitation status. To update your invitation status follow the steps below.
- Log in to the Payee Portal
- Select Payors from the side navigation
- Click on the name of the company
- On the next screen, under Step 1, select Yes to accept an invitation to receive payments
- Under Step 2, choose the bank account where you want to receive payments from the Payor
- Click Save
Once complete, you will be able to receive payments through Velo. If you have not already entered banking information, you may be prompted to provide your banking details for payment. Further instructions on setting up your account may be found here.