The date and time of a Scheduled Payout can be changed as long as it is adjusted before the specified time is reached. To reschedule a Payout, log in to the Payor Portal and follow the steps below.
- Select Payouts on the side navigation
- Toggle the Scheduled Payouts option
- Choose the Payout you would like to edit.
- At this stage you may select to Withdraw, Reschedule, or Clear the Scheduled Payout
- Click on the top-down arrow to the right of the Instruct toggle tab
- To Withdraw
- You will be prompted to confirm you wish to withdraw the payout
- To Reschedule
- Enter the new date and time at which the Payout will be instructed
- You may select any date in the future but cannot schedule a payout for a later time of the day you are creating the Payout.
- Choose whether an email notification should be triggered to your account's primary contact upon the scheduled instruction date and time.
- Enter the new date and time at which the Payout will be instructed
- To Clear the Scheduled Payout
- You will be prompted to confirm you wish to clear the previously scheduled payout
- To Withdraw