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Payor Sign in
Payee Sign in
How do I set up my Payee account?
Where do I find my Security Challenge Code?
Do I have to provide my Tax ID?
I received an invitation to sign up with Velo. What's next?
A company I work for wants to pay me through Velo, but I have not received an invitation.
How do I contact someone at Velo?
My Payee Account
How do I update my profile?
Can I edit my account type?
How do I reset my password?
What if I haven't received my password reset link?
How do I unlock my account?
I have an existing account with Velo. Can I receive payments from more than one company?
My Payment Preferences
How do I update my Payment Method?
What Payments Methods are available?
How do I delete a Payment Method?
My Payment History
What do the payment statuses mean?
What do I need to do if my payment was returned?
How do I view my payment history?
What if I am missing a payment or my payment amount is incorrect?
What is a 1099 tax form?
When will I receive my 1099 tax form?
What if my 1099 form is inaccurate?
I have questions about my taxes.