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  1. Velo Payments
  2. Payees

Payees

Getting Started

  • How do I set up my Payee account?
  • Where do I find my Security Challenge Code?
  • Do I have to provide my Tax ID?
  • I received an invitation to sign up with Velo. What's next?
  • A company I work for wants to pay me through Velo, but I have not received an invitation.
  • I mistakenly declined an invitation from a company, how can I accept the invitation?
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My Payee Account

  • How do I update my profile?
  • Can I edit my account type?
  • How do I reset my password?
  • What if I haven't received my password reset link?
  • How do I unlock my account?
  • I have an existing account with Velo Payments. How do I add a new Payor ?

My Payment Preferences

  • How do I update my Payment Method?
  • What Payments Methods are available?
  • How do I delete a Payment Method?

My Payment History

  • What do the payment statuses mean?
  • What do I need to do if my payment was returned?
  • How do I view my payment history?
  • What if I am missing a payment or my payment amount is incorrect?

Tax Forms

  • What is a 1099 tax form?
  • When will I receive my 1099 tax form?
  • What if my 1099 form is inaccurate?
  • I have questions about my taxes.
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