Payors

Getting Started

• Velo Terms and Definitions
• Managing Payor User Profiles
• User Roles and Adding New Users
• How do I fund my Payor balance?
• Lost, Missing, or Stolen YubiKeys

My Payor Account

• How do I reset my password?
• How do I edit a Payor user's profile?
• How do I disable a Payor user?
• How do I delete a Payor user?
• How do I unregister a YubiKey?
• How do I fund my account by wire?

See all 9 articles

My Payees

• What do Payee statuses mean?
• How do I add Payees to my account?
• How do I search for a Payee?
• Why can't I update a Payee's information?
• How do I delete a Payee?
• How do I disable a Payee?

My Payment Instructions

• I need to withdraw a scheduled payout
• Can I clear/cancel a scheduled payout?
• How do I schedule payout via Velo's API?
• What if there is a problem with my scheduled payout?
• I need to reschedule a payout
• How do I schedule a group payout?

See all 15 articles

My Reports

• How do I export history of payments submitted?
• How do I set up webhooks?